PTA Carnival Mom said (the first time she'd dealt with us, had been using a competitor for many years):
"It was great!! We are so pleased and Wes and his team were awesome! When can I book next year's event?"
A preschool coordinator said:
"Wanted to let you know that our event on Friday was a big hit. More importantly, I wanted to let you know that Jason—our delivery and set-up guy was awesome. He was good-natured, thorough and helped us solve a problem with set-up with a smile on his face! He didn't even hint at being bugged when we realized that, after setting up the bouncer in one place—it had to be taken down, rolled up and moved. I don't know where you get your employees and how you train them, but I think it is a testament to your fine leadership that for 11 years (!) we have NEVER had anything but superior service and outstanding results. In the common vernacular: you rock!"
Another PTA Mom said:
"I just wanted to send you a complement regarding the delivery of our slide. The two gentlemen who set it up were very patient with our lack of electricity :o)! They showed up early (THANK GOODNESS) with smiles on their faces and were very accommodating.
I also appreciate the recommendation that was made to me regarding the selection of the slide. It was a true hit and enjoyed by MANY children.
Lastly the follow up email you sent below was great and very appreciated as well.
You have a real class act and I wanted to be sure you knew you have some very happy clients! Make sure you keep our school's contact information because I'll be calling you next year at the same time for the same slide."
A homeowner said:
"OK, I am impressed. This is what I call good customer service. If you ever need a reference about your solid business practices, you can count on me."
A business owner said:
"I just wanted to say thank you for helping us out at our show this year again. Your guys did a great job setting up and tearing down last night. They were awesome to work with!!!"
Another PTA Mom said:
"Thanks so much for coordinating the arrival of the bouncy house for Blankety Blank's annual Harvest Festival. It was the definite highlight of the night for most kids.
Yet another PTA Mom said:
"You guys were awesome! The kids loved the bouncies! Thanks so much for making our job so easy and fun. You guys are the best!"